LUIS is a proprietary CRM platform developed by Advantage Reserve IT Engineers affording us the opportunity to convert your leads into additional revenue. AR estimates that based on the information we have captured from our first contact with the prospective guest we will be able to convert an additional 8 to 10% of leads into actual revenue dollars. We have the demographic information, contact information, and permission from the guest to reach out to them with future promotions, featured discounts, new availability, new offerings, and a myriad of information tailored to each individual property we serve. This state-of-the-art management information solution affords our clients the ability to reach out for another revenue conversion opportunity. Let us explain:
- We’ve taken a call for a possible reservation
- We were unable to convert that call despite our best efforts
- We’ve established a rapport with the caller
- We’ve gathered demographic, personal preference and follow-up contact information