Expert Inbound Voice Reservation Service
As your reservations department, AR’s experienced Reservations Sales Agents will expeditiously greet guests calling your property’s telephone number and offer them personalized reservations support. AR’s sales telephone agents are experts on your property and will offer detailed information including rates, property amenities, cancellation policies, and area attractions.
Transient and Leisure Reservation Calls
Our Voice Reservations agents will expeditiously and courteously handle transient and leisure reservation calls with expert knowledge regarding your property amenities, room types, special offers and nearby attractions; focus is especially given to converting the call utilizing widely recognized industry standards for conversion and rate resistance. Should you have a sister property, our agents are trained in cross selling your properties thereby maximizing revenue potentials.
Group Reservation Calls
Advantage Reserve reservation specialists handle numerous group reservations for leading convention and conference center hotels on a daily basis. Group Reservations are booked following the specific guidelines of group procedures, policies and amenities that pertain to each established group room block.
Negotiated Corporate Rate Reservation Calls
Advantage Reserve reservations specialists are conversant in the negotiated local and national corporate rate accounts established at each hotel. Negotiated Corp. Rate reservations are booked at the specific negotiated rate according to room type and other procedures, policies and amenities that pertain to each negotiated corporate account.