With The Predictive Index, We’re Achieving a Range of Business Advantages That Come with Having Happier Employees

During this post-pandemic landscape, the demands related to hiring and retaining talent has affected businesses of all sizes and across all industries —  and surmounting these challenges has become a critical priority for businesses in the hospitality industry.

Even the most progressive, people-focused organizations have had to evaluate and evolve their business strategies to attract top customer service talent and make the employer brand a competitive differentiator.

In order to attract and retain our top talent, we are thrilled to announce the launch of a partnership with The Predictive Index — an award-winning talent optimization platform that aligns business strategy with people strategy.

PI is providing our teams with scientifically validated assessments, workforce assessment software, and knowledge transfer through its network of workplace behavior experts and its curriculum of instructor-led workshops for management training.

The insights provided by PI are helping our leaders and managers better understand our diverse, multicultural group of employees — and we have seen increases in productivity and collaboration as everyone is aligned toward achieving our overall business goals.

Benefits of this partnership have included:

• designing and executing a system for hiring and retaining talent
• hiring employees for cultural and positional fit
• optimizing the candidate experience across all stages of the recruitment and onboarding processes
• developing leaders at all levels of the business
• helping define and enhance the employee value proposition

Navigating the employer-employee dynamic in this post-pandemic landscape has become paramount, and our strategies and execution for recruitment, retention, and engagement have to be efficient and impactful.

Our partnership with PI is changing the way we hire, onboard, manage, and develop our diverse, talented people.

We know each person comes with a unique behavioral makeup. By leveraging PI to support our various processes for talent management, we are strengthening our culture, increasing employee retention, and experiencing better, more productive work — giving us confidence and momentum as we understand and adapt to this evolving workplace.