Advantage Reserve employs multiple computer systems and telecommunications equipment in its call center operation. Our highly secure infrastructure features Cisco network equipment with high-availability server architecture. Additionally, the center is monitored 24/7/365 and retains redundant network connections, redundant power supplies and generator back-ups ensuring a system that is always up and running. When a hotel requires additional data capacity or telephone lines, Advantage Reserve can supply them on demand.

Increased bookings and guest satisfaction begin when agents have an easier way to access your hotel’s selling points, inventory and rates. The Advantage Reserve Technology directs a call to an agent and simultaneously populates their screen with digital photographs and marketing statements for your property in addition to availability, rates and current promotions.