Archives

Category Archive for: ‘Opera Call Center’

Ongoing Training for Advantage Reserve Voice Reservation Agents

On our continued QUEST for Excellence…Advantage Reserve welcomed back Doug Kennedy of the Kennedy Training Network this past Monday February …

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Advantage Reserve on the QUEST for Excellence!

Advantage Reserve, industry leader in the hotel reservations arena is more than a reservation service – we’re a pro-active sales …

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Expedia Acquisitions Signal Tougher Times Ahead for Hotels

by Vikram Singh Expedia, Travelocity and Orbitz walk into a bar.  “We do not serve second and third rate Online Travel …

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Groupon, Living Social, Rue La La, Oh My!

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As a call center we have found that these promotions have a vital impact for hotels during need periods as …

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New Initiatives Improve Customer Service

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An ongoing investment in the learning and development of our management team is instrumental in their professional growth and success …

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Fee-Free Bookings with OPERA PMS!

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Advantage Reserve is the FIRST and ONLY 3rd party reservation service to be certified by Micros/Fidelio for a 2-way interface with OPERA PMS. Rates, …

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